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外贸报价后跟进客户英文邮件实例
在平时商务往来中，很多客户在对公司某个产品价格询盘后，都及时给予报价，但是报价后就一直没有客户的反应，没有见有订单。像这种情况下，作为一个外贸人员，应该如何有效的处理呢？应该写什么内容的邮件去给客户以求进一步跟进呢？应该在发出报价后几天内发出邮件比较合适呢? 针对这些问题，本人提出以下三个解决方法，不妨拿出来让大家一起参考。
回复a：直接去函敦促
Dear hugo chu,
wish everything well with you and your
esteemed company ! we are in receipt of your letter dated aug 10 , and as
requested was expressed you 3 catalogues for our goods . we hope they will
reach you in due course and will help you in making your selection .
wish we will promote business as well as
friendship!
best wishes !
april lin
回复b： 先写邮件问清情况。
先写邮件问清情况，简单的询问，如he you received my p/i, is there any question or problem with you?再问何时开L/C 或汇订金过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。
dear sir,
good morning! hope you he got a wonderful
weekend!
for several days no news from you, my
friend. now i am writing for reminding you
about our offer for item of **** dated **
** ** according to your relative inquiry.
he you got (or checked) the prices or
not? ( you can add some words to introduce
your advantage of your product or something
else to attract the customer). any
comments by return will be much
appreciated. it will be our big pleasure if we he
opportunities to be on severice of you in
near future.
looking forward to your prompt response,
thanks and best regards,
yours faithfully
april lin
回复c：如果仍然没有回音的话，可以在一、两个月后再写一封信。
dear sir,
now i am writing for keeping in touch with
you for further business. if any new inquiry, welcome here and i will try my
best to satisfy you well with comptetitive prices as per your request. by the way, how about your order (or
business) with item ***? if still pending I would like to offer our latest
prices to promote an opportunity to cooperate with each other.
thanks and best regards,
april lin 在报价的过程中，有可能会因为价格太高或是对方的一些因素而将这项订单推迟延后，这样业务员自身就要抓好机会，不能因为对方不回复就失望乃至放弃，楼主有好几个订单都是客户一开始杳无音讯到后来我自己有效的发邮件追回来的大订单，因为很多都是外贸邦联合国采购 里面的客户，他们反而更加谨慎考虑更加的多，当然不要太轻易相信大洋彼岸的主动询盘的客户，调查清楚之后无论是接单还是下订单都是心里有底的，毕竟这年头骗子遍地都是，小心使得万年船嘛。
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发表于 2015-11-16 16:56
